Privacy Policy

Last updated: 27 August 2026

What we collect

• Account details — name, mobile number, email address and delivery addresses
• Order information — what you bought, when, and where it was delivered
• Beauty Profile — only if you choose to create one, and only with your explicit consent
• Technical data — IP address, device and browser, used for security and fraud prevention

What we do with it

We use your information to process orders, arrange delivery, provide support, and — where you have opted in — to send marketing messages. We do not sell your personal data.

Analytics and marketing cookies

Non-essential cookies are only set after you accept them in the cookie banner. You can change your choice at any time from the footer.

Your rights

You can request a copy of your data or ask us to delete your account from Account → Privacy. We respond within 30 days.

Contact

Questions about this policy: privacy@b12.com.bd